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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TaZ CGNSO

TaZ CGNSO

April 24, 2025

1  out of  5
rating by TaZ CGNSO
"Tried billing me twice for the same bill place is a joke and Devin’s never here"
We responded:
"Hi Taz. Devin works in office about 25 hours per week. He works from home on Monday and typically leaves around 3pm the rest of the week. He has hired a team so that he can focus on out of office customer meetings, events, and marketing. He is ALWAYS willing to meet a customer if they schedule an appt with him. We don’t have the ability to bill twice for the same bill so it appears there is a miscommunication somewhere. Please call and schedule a meeting with Devin and he will go through your billing with you. "
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Pat Smith

April 24, 2025

5  out of  5
rating by Pat Smith
"James did an outstanding job handling my insurance needs. He's knowledgeable, responsive, and went the extra mile to ensure I was fully covered and confident in my decisions. His fantastic personality always makes our interactions easy & enjoyable, professional, yet personal. I truly appreciate his dedication and the peace of mind he brings. He is always doing what is in MY best interest."
We responded:
"Pat, thank you for sharing your amazing experience with our local insurance agency and James. We appreciate your business and are here if you need us!"
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Colleen Tacoma

April 24, 2025

5  out of  5
rating by Colleen Tacoma
"James Smith was the agent who assisted me with a recent inquiry. He was professional, had a great sense of humor, and efficiently got back to me. While State Farm does not offer the type of insurance I was asking about, I was very pleased with the service and will reach out to James via the Lake City office with any new requests in the future."
We responded:
"Colleen, thanks so much for sharing. I’m sorry that we don’t offer the coverage that you desire, but will welcome you with open arms if and when we do. In the meantime, we are still happy to answer any questions you may have!"
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David Moore

April 24, 2025

5  out of  5
rating by David Moore
"Great place place honest and friendly. Always there to answer any questions Would definitely recommend"
We responded:
"Thank you for the 5 star review of our local insurance agency and investment firm. Honesty and kindness are a big part of what we do - we appreciate you sharing!"
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Josh McTaggart

April 24, 2025

5  out of  5
rating by Josh McTaggart
"Brian Campbell is my go to guy! He is always willing to go the extra mile, very thorough and always trying to save us money. Anytime day or night, Brian will answer the call. If you’re undecided or need a estimate, Brian and State Farm is worth a Call"
We responded:
"Thanks for the 5 star review, Josh. And also huge thank you for sharing your great experience with our local insurance agency and Brian on our team. Looking forward to doing business with you for years to come. "
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Joe Youngman

April 24, 2025

5  out of  5
rating by Joe Youngman
"Brian is my go to guy. Whenever I have a question he responds very timely. I know he’s been off hours before and still goes out of his way to provide any information I ask."
We responded:
"Joe, we have heard this from Brian’s customers many times. So glad his service went above and beyond for you and your family. Thanks for supporting our locally owned insurance agency and investment firm!"
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Chris Emmons

April 24, 2025

5  out of  5
rating by Chris Emmons
"⭐⭐⭐⭐⭐ I can't recommend Brian Campbell at Devin Graham State Farm Insurance in Lake City enough! From the very first interaction, Brian was incredibly professional, attentive, and genuinely dedicated to helping me find the best insurance coverage for my needs. He took the time to explain all my options clearly and made the entire process smooth and stress-free. It's rare to find an agent who truly cares about their clients, and Brian definitely goes above and beyond. If you're looking for a trustworthy and knowledgeable insurance agent, Brian Campbell is the best choice!"
We responded:
"Chris, a thorough review like this is exactly what we are in business for. So happy that Brian and the rest of our local insurance team was able to provide such good rates and service. Now go out and improve that golf game with this weather!"
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Mary Fox

April 22, 2025

5  out of  5
rating by Mary Fox
"James and the team were friendly and helpful in the transition. Looking forward to working with my small hometown friends"
We responded:
"Mary, thank you so much for supporting our local insurance agency and investment firm. James is definitely a gem. Enjoy those grand babies!"
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Rachael Barnes

April 17, 2025

5  out of  5
rating by Rachael Barnes
"Quick, easy and affordable insurnace that covers all the bases! Theresa Renkiewicz helped make the transition to State Farm seamless and effortless for our family! Any questions, concerns and changes I need she gets it done quickly and efficiently! Theresa is wonderful to work with!! 10/10 would recommend!"
We responded:
"Rachael, thank you so much for the 5 star review. We are delighted to hear that Teresa was able to get you affordable insurance but even happier that she covered all the bases to make sure you had proper coverage for your needs. Thanks for supporting our local insurance agency!"
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Christopher Watkins

April 1, 2025

5  out of  5
rating by Christopher Watkins
"Brian is very knowledgeable about his products and did a great job walking me through coverages and strategies about controlling cost without compromising coverage. Ultimately pricing is very fair, I have an affordable deductible, and I know my agent is willing to help whenever I need it!"
We responded:
"Chris, thanks so much for your 5 star review of our local insurance agency. We are thrilled that you are happy with your price but also that you have the correct coverages for you. Thanks for your business!"
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Brandi Mikowski

March 19, 2025

5  out of  5
rating by Brandi Mikowski
"Devin is awesome! Did everything online super easy very helpful! And not to mention he got my insurance 100$ less than what I was actually spending! Highly recommend going to Devin at State Farm!"
We responded:
"Brandi, thank you so much for the 5 star review. It means a lot that you trust us for your local insurance needs. Glad we could save you some money!"
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James Morche

March 18, 2025

5  out of  5
rating by James Morche
"Awesome customer service they were very helpful and on top of everything the rates are amazing..was a pleasure doing business with them if your looking for a good insurance agency theese guys are the one!! Recommend 100%"
We responded:
"Thank you so much for your 5 star review. We’re thrilled to hear that our team was helpful and on top of everything for you. As a local auto insurance provider in Lake City, Cadillac, Manton, and Traverse City drivers can rely on, we take pride in offering top notch service to every customer. Your trust in our local agency means the world. Looking forward to helping you for years to come!"
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TJ Hoes

March 6, 2025

5  out of  5
rating by TJ Hoes
"Devin’s office is second to none when it comes to their holistic knowledge of the insurance and finance world. I would recommend them to anyone!"
We responded:
"TJ, thanks so much for sharing. Not everyone knows about our range of retirement planning options so I appreciate you sharing. Have a great weekend!"
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Ryan Swett

February 19, 2025

5  out of  5
rating by Ryan Swett
"We insure all of our properties with them and have been more than satisfied"
We responded:
"Ryan, we appreciate your willingness to recommend our insurance agency. Thanks for trusting us to handle your business as it expands."
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Abraham Barwegen

February 19, 2025

5  out of  5
rating by Abraham Barwegen
"Outstanding Team at this Agency. I recommend them to everyone in the State of Michigan."
We responded:
"Abe, thanks so much for the 5 star review of our local insurance agency and investment firm. It means a lot!"
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Ellen Rose

February 19, 2025

5  out of  5
rating by Ellen Rose
"Beyond satisfied!!!"
We responded:
"Thanks Ellen, we appreciate the great review and look forward to handling your insurance needs for years to come!"
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Daniel Nordmark

January 14, 2025

5  out of  5
rating by Daniel Nordmark
"Colton was an amazing sales person, very kind and helpful"
We responded:
"Thanks so much for the 5 star review. We appreciate you trusting our local insurance agency and shouting out Colton for the great service. Happy New Year!"
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Lori Embrey

January 9, 2025

5  out of  5
rating by Lori Embrey
"If anyone is looking for insurance and an incredible customer service experience please contact this business. I couldn’t believe the rates I received. I worked with Nicole who helped me so much and was so friendly. She made everything seamless. I am so grateful for their assistance in changing over my car and other insurance."
We responded:
"Lori, we greatly appreciate your kinds words. We are definitely a service first local agency so this means a lot! Happy New Year!"
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Amy Hinton

January 3, 2025

5  out of  5
rating by Amy Hinton
"Always so helpful. Right on top of things. No waiting until tomorrow!! Couldn't be happier."
We responded:
"Amy, thank you so much for sharing your 5 star experience with our local insurance agency and investment firm. We appreciate you and are very pleased that you are happy with our service! Happy New Year!"
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Eric Sturgeon

December 18, 2024

5  out of  5
rating by Eric Sturgeon
"Brian has been fantastic to work with! He went above and beyond to get me the best rate and made the entire process seamless. He’s professional, extremely responsive, and easy to work with. I fully recommend him to anyone looking for top-notch insurance service!"
We responded:
"Thank you for the great review of our local agency and team member Brian. We appreciate you trusting us with your insurance and financial needs and hope you and your family have a Merry Christmas!"
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Jack Smith

November 27, 2024

5  out of  5
rating by Jack Smith
"Great friendly and Knowledgeable staff. Also saved the family some money. Great experience overall!"
We responded:
"Jack, your 5 star review and kind words regarding our local insurance agency means the world to us. Thank you for trusting our firm to manage you insurance and financial needs!"
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Jersey Taylor

November 20, 2024

5  out of  5
rating by Jersey Taylor
"Great knowledgeable staff,and they will help you with any policy, auto,home,life. Affordable rates!"
We responded:
"Thank you for sharing your 5 star experience with our local insurance agency. We appreciate your business, Jersey!"
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Jackie Hart

September 7, 2024

5  out of  5
rating by Jackie Hart
"Teresa is great she’s always there to answer any question I have and very helpful she will make sure she’s getting ya the best price she can !!!"
We responded:
"Jackie, thank you so much for sharing your experience with Teresa and awarding our local insurance agency with 5 stars. We are so happy you trust us to handle your insurance and financial needs."
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Lily VanHaitsma

September 6, 2024

5  out of  5
rating by Lily VanHaitsma
"Teresa is the best agent I’ve ever had! She’s easy to communicate with and all around does an amazing job. You can tell she works very hard"
We responded:
"Lily, we couldn’t agree more. Thanks for the terrific review for Teresa and also thank you for your business!"
Profile photo of January Rockey

January Rockey

September 6, 2024

5  out of  5
rating by January Rockey
"We had the unfortunate luck of two claims due to deer within the past two months. :( The customer service was great! Both claims were dealt with fast. I was impressed with the friendly service, as well. Thank you!!"
We responded:
"January, we are SO happy that our local insurance agency has provided exceptional service. We appreciate your business and wish you better luck when it comes to deer in the future!"