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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaitlyn Lawson

Kaitlyn Lawson

May 8, 2026

5  out of  5
rating by Kaitlyn Lawson
"Brian was great! Very prompt, helped us find a better deal and helped us get it changed over with no problems!"
We responded:
"Thank you so much for sharing. I’m glad our local office was able to get you a better value and Brian is the best at doing just that. Have a nice weekend."
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Catelyn Heethuis

April 30, 2026

5  out of  5
rating by Catelyn Heethuis
"I recently had the pleasure of speaking with Reed over the phone regarding some insurance questions, and I couldn’t be more impressed. Navigating insurance can usually feel like a headache, but Reed made the entire process incredibly smooth and easy to understand. He took the time to listen to my specific needs and walked me through all my options without making me feel rushed or pressured. It’s rare to find someone who is both highly professional and genuinely personable. He’s a straight shooter who clearly knows his stuff, and his customer service is top-notch. If you’re looking for someone reliable and easy to talk to, I highly recommend giving Reed a call!"
We responded:
"Catelyn, thank you so much for taking the time to leave this great review for Reed. As a local insurance agency and investment firm, your confidence in our ability to navigate questions and uncover needs means a lot. Have a great weekend!"
Profile photo of Rebecca King

Rebecca King

April 30, 2026

5  out of  5
rating by Rebecca King
"Highly recommend working with Liz! Amazing to work with, super fast, reliable and trustworthy! She got the job done! Wish we would have made the switch sooner. Also nice to be able to work with someone local and someone you know and can trust. I can’t wait to let everyone know about how wonderful she is to work with!"
We responded:
"Rebecca, thank you so much for the great review! Liz is definitely a rock star. We appreciate you telling your friends about us - a referral in this business is the greatest compliment. We appreciate your trust in our local insurance agency and investment firm."
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Kathy Burton

April 29, 2026

5  out of  5
rating by Kathy Burton
"Reed Seabase is a great sls rep. Very informative and quick response."
We responded:
"Kathy, we couldn’t agree more! Reed is a great addition to our team and we appreciate you supporting him and our local insurance agency."
Profile photo of Megan Heethuis

Megan Heethuis

April 29, 2026

5  out of  5
rating by Megan Heethuis
"Reed Seabase was great to work with! He was very thorough and professional. He made the process go smoothly and was there to answer any questions that I had. I would highly recommend Reed for your insurance needs!!"
We responded:
"Thank you so much for sharing your great experience with Reed! We appreciate you for choosing our local insurance agency. Glad it was a smooth process. Happy Spring!"
Profile photo of Rick Matley

Rick Matley

April 28, 2026

5  out of  5
rating by Rick Matley
"Elizabeth is a pleasure to work with. Super easy and the price is right. A+"
We responded:
"Easy and a good price?! So happy Liz was able to make that happen. As a local insurance agency, these reviews make us smile ear to ear. Thank you Rick!"
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Julia Stanley

April 28, 2026

5  out of  5
rating by Julia Stanley
"Excellent response time as well as professionalism"
We responded:
"Julia, as time has gone on we have made a major focus of ours to be responsive. Thank you so much for letting us know that the effort is working. We appreciate you choosing our local insurance agency."
Profile photo of Marissa Filarski

Marissa Filarski

April 27, 2026

5  out of  5
rating by Marissa Filarski
"I worked with Elizabeth Kibby! She was absolutely phenomenal!! She was quick, efficient and saved me so much money!! She made the process so simple and was willing to answer any and all questions :)"
We responded:
"Thank you so much for trusting our local insurance agency and investment firm. We are lucky to have Liz on the team and are so glad you feel the same way."
Profile photo of Becky Seabase

Becky Seabase

April 27, 2026

5  out of  5
rating by Becky Seabase
"Working with Reed today was an absolute delight. He was extremely friendly, saved me money on all my policies, was courteous of my time and really helped me with all my insurance needs."
We responded:
"Becky, thank you so much for trusting Reed and our local agency for your insurance needs. Have a great week!"
Profile photo of Kameron Hopkins

Kameron Hopkins

April 24, 2026

5  out of  5
rating by Kameron Hopkins
"Sarah M. was very easy to work with and very knowledgeable about insurance coverages!"
We responded:
"Thank you for trusting Sarah and our local insurance agency to find the right coverages for you. We appreciate the review!"
Profile photo of Kimberly Elzinga

Kimberly Elzinga

April 22, 2026

5  out of  5
rating by Kimberly Elzinga
"Exceptional and personalized service! Devin is very knowledgeable, thorough, and very patient. Highly recommend!"
We responded:
"Kim, thank you so much for trusting our local office with both your insurance and your investment planning. It means a lot to have your confidence. Looking forward to working together for years to come. "
Profile photo of Kevin Shilling

Kevin Shilling

April 22, 2026

5  out of  5
rating by Kevin Shilling
"Sarah M. helped me with renters insurance questions that allowed me to understand what was covered and did not pressure. She was a delight to work with!"
We responded:
"Thank you for the great review. We are happy that Sarah was able to help you understand your coverage. We appreciate you choosing our local insurance agency over the others. We appreciate it Kevin!"
Profile photo of Jarrett Miller

Jarrett Miller

April 22, 2026

5  out of  5
rating by Jarrett Miller
"Sarah, Devin, and Brian helped me out so much and helped me understand my coverages better. Thank you!"
We responded:
"Jarrett, thanks so much for the great review. Glad our local agency could help you better understand your coverage. We appreciate your business!"
Profile photo of Devin Flint

Devin Flint

April 17, 2026

5  out of  5
rating by Devin Flint
"Always a great experience working with Devin and the crew! I have many policies and they are masters at managing all of them! Thanks for the help, as always!!"
We responded:
"Us Devin’s have to stick together! Thanks for always supporting our local agency. Have a nice weekend."
Profile photo of Brian Hofstra

Brian Hofstra

April 13, 2026

5  out of  5
rating by Brian Hofstra
"Brian was amazing to deal with, he know his coverages and set up me with exactly what I needed and the process was very easy"
We responded:
"Nothing better than a Brian giving a 5 star shout out to a Brian! Thanks for choosing our local agency!"
Profile photo of Robert Mansfield

Robert Mansfield

April 9, 2026

5  out of  5
rating by Robert Mansfield
"Sarah was very knowledgeable and helped me understand my coverages. Made me feel comfortable with what my policy is covering."
We responded:
"Great to hear that Sarah did such a good job. Thanks for choosing our local insurance agency. Have a great weekend!"
Profile photo of Billie Shafer

Billie Shafer

April 8, 2026

5  out of  5
rating by Billie Shafer
"Elizabeth (Liz) went above and beyond for us! She definitely worked hard to get all the coverage we needed. Excited to work with her in the future."
We responded:
"Billie, we are so glad that Liz was able to go above and beyond for you. She is definitely a service first team member. Thank you for supporting our local insurance agency!"
Profile photo of Richard & Emily

Richard & Emily

April 7, 2026

5  out of  5
rating by Richard & Emily
"Liz was a pleasure to work with! Made every step seamless and always had the answers to any questions that came up! She was able to beat any price around!! Highly recommend!!"
We responded:
"Nothing better than a 5 star review! Liz works really hard for our customers and we appreciate you for sharing. With so many choices out there for insurance, thank you for choosing our local office."
Profile photo of Terry Kramer

Terry Kramer

March 16, 2026

1  out of  5
rating by Terry Kramer
"Absolutely horrible customer service. Extremely unprofessional and rude staff! Extremely unprofessional and frustrating when you ask your agent multiple times about a bill and told that it is VOID and you continue to get the same bill in the mail and later told “sorry we screwed up and there is nothing we can do to help” it makes it even more frustrating when you have all conversations documented in writing and you get treated like garbage when asking questions. I understand we are all human and make mistakes. Either way this Agent took no responsibility for miscommunication on their end. Do your research before using this agent."
We responded:
"Thank you for sharing your feedback. We understand that insurance billing can be confusing and frustrating. In this situation, the charge was valid and due under the terms of the policy. We are sorry the experience left you feeling unsatisfied. We wish you the best of luck with your new agency and are still happy to review the charges with you again if you would like. "
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Micah

March 5, 2026

5  out of  5
rating by Micah
"JoJo is a wealth of knowledge. She is helpful and was able to answer my questions quickly. 5 stars is understatement. I have already shared her contact info with my friends and family. Thank you JoJo!"
We responded:
"Micah, thank you for trusting our local agency and sharing your experience with Jojo. She has been in the insurance industry for many years so you are certainly in good hands. We appreciate you referring her to your friends and family. Thank you!"
Profile photo of Rachel Helsel

Rachel Helsel

February 27, 2026

5  out of  5
rating by Rachel Helsel
"Liz was an absolute pleasure to work with. She was able to save me over $100 per month when I switched from Progressive and I have better coverage. Liz was quick to respond and very professional. Thanks again!!"
We responded:
"Nothing better than saving someone money AND giving them more coverage. Thanks for trusting our local agency with your insurance needs and thank you for giving a shout out to Liz. Have a great weekend Rachel!"
Profile photo of Laura Kryger

Laura Kryger

February 26, 2026

5  out of  5
rating by Laura Kryger
"Devante was warm, friendly, knowledgeable. He explained everything in a way that you can understand and answered all questions. He went out of his way to help you save money in the long run. Even the reception staff are nice and friendly when you walk. Great experience all around."
We responded:
"Laura, there is no better compliment than a 5 star review about having a warm experience with our local agency. We appreciate you choosing us!"
Profile photo of Chelsea Crothers

Chelsea Crothers

February 26, 2026

5  out of  5
rating by Chelsea Crothers
"Devante has been so much more than helpful. Outstanding customer service. He took the time out of his night to call me at 8 pm to get my payment squared away and answer every single question I had with the upmost patience and kindness. I have never dealt with a more understanding individual especially with my current situation. 100/10 recommend using this office for all of your insurance needs."
We responded:
"Thank you so much, Chelsea, for this amazing 5 star review of our local insurance agency. We know you have a ton of choices when it comes to insurance and investment planning, so thank you for trusting us. Looking forward to working together for years to come."
Profile photo of Tony Powers

Tony Powers

February 14, 2026

1  out of  5
rating by Tony Powers
"Was very upset had a claim for sewer backup paid 50 more a month with state farm was told had way better coverage not claim denied due to a root not a tree within 100 ft and they denied my claim done w state farm and Devin Graham dont trust insurance to be there save your money"
We responded:
"Tony, we are so sorry that your claim was denied. Unfortunately, roots growing into sewer lines are not covered on a standard homeowners policy. I get why you are upset and wish you the best wherever you decide to get insurance moving forward. Please remember that, no matter where you go, you have to add that as an endorsement to your policy. "
Profile photo of Kathrine Wudyka

Kathrine Wudyka

February 13, 2026

5  out of  5
rating by Kathrine Wudyka
"Great prices. Devin goes above and beyond Thank you!?"
We responded:
"Above and beyond is what we go for! Thank you for the 5 star review, Kathy. It means a lot! Enjoy your weekend and thanks for trusting us with your insurance."