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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Micah

Micah

March 5, 2026

5  out of  5
rating by Micah
"JoJo is a wealth of knowledge. She is helpful and was able to answer my questions quickly. 5 stars is understatement. I have already shared her contact info with my friends and family. Thank you JoJo!"
We responded:
"Micah, thank you for trusting our local agency and sharing your experience with Jojo. She has been in the insurance industry for many years so you are certainly in good hands. We appreciate you referring her to your friends and family. Thank you!"
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Laura Kryger

February 26, 2026

5  out of  5
rating by Laura Kryger
"Devante was warm, friendly, knowledgeable. He explained everything in a way that you can understand and answered all questions. He went out of his way to help you save money in the long run. Even the reception staff are nice and friendly when you walk. Great experience all around."
We responded:
"Laura, there is no better compliment than a 5 star review about having a warm experience with our local agency. We appreciate you choosing us!"
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Chelsea Crothers

February 26, 2026

5  out of  5
rating by Chelsea Crothers
"Devante has been so much more than helpful. Outstanding customer service. He took the time out of his night to call me at 8 pm to get my payment squared away and answer every single question I had with the upmost patience and kindness. I have never dealt with a more understanding individual especially with my current situation. 100/10 recommend using this office for all of your insurance needs."
We responded:
"Thank you so much, Chelsea, for this amazing 5 star review of our local insurance agency. We know you have a ton of choices when it comes to insurance and investment planning, so thank you for trusting us. Looking forward to working together for years to come."
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Tony Powers

February 14, 2026

1  out of  5
rating by Tony Powers
"Was very upset had a claim for sewer backup paid 50 more a month with state farm was told had way better coverage not claim denied due to a root not a tree within 100 ft and they denied my claim done w state farm and Devin Graham dont trust insurance to be there save your money"
We responded:
"Tony, we are so sorry that your claim was denied. Unfortunately, roots growing into sewer lines are not covered on a standard homeowners policy. I get why you are upset and wish you the best wherever you decide to get insurance moving forward. Please remember that, no matter where you go, you have to add that as an endorsement to your policy. "
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Kathrine Wudyka

February 13, 2026

5  out of  5
rating by Kathrine Wudyka
"Great prices. Devin goes above and beyond Thank you!?"
We responded:
"Above and beyond is what we go for! Thank you for the 5 star review, Kathy. It means a lot! Enjoy your weekend and thanks for trusting us with your insurance."
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Karen Allen

February 10, 2026

5  out of  5
rating by Karen Allen
"I am a new customer and my agent is amazing. He called back timely and helped me make a seamless transition from my previous insurance carrier. I will highly recommend him!"
We responded:
"Karen, thank you so much for sharing your great experience with our local agency. We appreciate you trusting us for your insurance needs and look forward to working together for years to come. "
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Patti Hausler

February 9, 2026

5  out of  5
rating by Patti Hausler
"Very nice young man and I am really happy with our new insurance. So far so good. Keep up the great work Devin!"
We responded:
"Patti, thank you so much for trusting our local agency to help you with your insurance and retirement planning. It means a lot. Looking forward to working with you for years to come!"
Profile photo of Liza “Liza Marie” Vanderhoef

Liza “Liza Marie” Vanderhoef

February 4, 2026

5  out of  5
rating by Liza “Liza Marie” Vanderhoef
"Jojo, was amazing! I have been wanting to switch insurance companies for some time now, but it can be stressful and time-consuming. She made the switch effortlessly and was very quick with responses to my questions. Everything went smoothly, and I’m very thankful I made the switch to Statefarm."
We responded:
"Liza, thank you so much for the great review. Jojo definitely knows what she is doing, and we appreciate you taking the time to share how easy the experience was with our local agency. Stay warm!"
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Jillian Senger

January 19, 2026

5  out of  5
rating by Jillian Senger
"Very polite and straightforward!"
We responded:
"Jillian, thank you so much for sharing your experience. We appreciate you choosing us for insurance and financial services, as we know there are so many choices. Stay warm out there!"
Profile photo of Mike

Mike

January 15, 2026

1  out of  5
rating by Mike
"Way overpriced. I started a policy for several vehicles and my house and a couple other things. They told me the price and I thought it seemed high, but I figured support our local business's and so I wrote the check for 6 months on everything. A month in they tried billing me again. No, I just paid you for 6 months. It was just a mix up they said. So I asked for a breakdown of what each vehicle and stuff was costing me, and I got the run around for days. Every time I got numbers they never matched up to my total. Rather than explaining why, he told me that maybe I should look for insurance elsewhere if it was to expensive. So, I did. But then they wouldn't give me a refund for the overpayment. Had to call and call and go all the way to state farm escalation department and file a complaint. Finally got the correct check to the correct address made out to the correct person after 3 attempts from the underwriters. Only wasted hours and hours of my time arguing with people on the phone and 2 months to get my money back. Horrible insurance company, especially this local office. I'll never step foot in the place again and I suggest you don't either unless you like to be robbed and have your time wasted. Then this is the place for you!"
We responded:
"Mike, you sent death threats to our agency and police had to get involved. We have never experienced that before and likely never will again. Your refund was completed and our local office, once a threat was sent, was no longer involved. We truly hope you get the help you need."
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Kathleen Cowley

December 28, 2025

5  out of  5
rating by Kathleen Cowley
"I had State farm for years. They are the best insurance company. Devin Graham in Lake City will do their best to get you the best price they can. Thank you State farm."
We responded:
"Kathleen, thank you so much for the loyalty to use State Farm for your auto insurance and life insurance needs. It means a lot that you trust us. Happy New Year!"
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Kim Blanchette

December 15, 2025

5  out of  5
rating by Kim Blanchette
"Was saved hundreds of dollars monthly with more coverage. Walked through all of my options and answered all of my questions. Very pleasant people"
We responded:
"Kim, we know you had been with your prior carrier for many years. We also know you have so many options when it comes to auto and homeowners insurance. Thanks for choosing us!"
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Luke Bartholomew

November 4, 2025

5  out of  5
rating by Luke Bartholomew
"I had a very good experience all around. Agent was professional and understanding of my personal needs. I highly recommend using them for your insurance needs."
We responded:
"Thanks for the 5 star review Luke. We are really excited to have saved you some money and provided you with enough value to leave us a great review. We appreciate you and look forward to being your local insurance agency for years to come."
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Miley Smith

October 30, 2025

5  out of  5
rating by Miley Smith
"Fantastic people! Amazing customer service!"
We responded:
"In a world where you can choose so many options for insurance we are sure glad to hear our local agency’s customer service has landed you here. Thanks Miley!"
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Jordan Pierson

October 28, 2025

5  out of  5
rating by Jordan Pierson
"Always very helpful with policy changes and making sure i have the right coverage"
We responded:
"Jordan - thank you so much for the 5 star review. We appreciate you supporting our local agency"
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Adam Sobczak

October 28, 2025

5  out of  5
rating by Adam Sobczak
"Working with James Smith has been a great experience. He provided timely and accurate quotes and helped me reduce my insurance premiums compared to my prior coverage. State Farm has provided quality customer service."
We responded:
"Adam, thank you so much for shouting out James on our team. Being able to provide a competitive and timely quote is his game. We appreciate your support of our local insurance agency!"
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Lindsey Rider

October 27, 2025

5  out of  5
rating by Lindsey Rider
"Great communication skills, friendly people, gave me an exceptional quote and got me out the door."
We responded:
"Lindsey, nothing better than a 5 star review. We appreciate you supporting our local insurance agency and investment firm. Looking forward to saving you money for years to come!"
Profile photo of Kurtis Bartholomew

Kurtis Bartholomew

October 16, 2025

5  out of  5
rating by Kurtis Bartholomew
"Excellent service with competitive pricing"
We responded:
"Kurtis, service and pricing is what we go for so we are so happy our local agency was able to deliver that. Thank you for choosing us!"
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James Smith

October 8, 2025

5  out of  5
rating by James Smith
"Love this place."
We responded:
"We love that you love this place!"
Profile photo of Devante Bedford

Devante Bedford

October 7, 2025

5  out of  5
rating by Devante Bedford
"Devin Graham State Farm helped me understand insurance far beyond just Auto and Renters insurance. I was able to see the full picture by being educated on Life Insurance and Financial Services!"
We responded:
"Devante, thanks so much for sharing. We know you are biased, but we appreciate it! Thanks for choosing our local insurance agency and investment firm!"
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Taylor Mitchell

October 2, 2025

5  out of  5
rating by Taylor Mitchell
"Saved me so much money on my car insurance plus I now have renters and health as well. Such a kind dude and truly saved the day! Yay to James!"
We responded:
"Taylor, thank you so much for taking the time to leave us a 5 star review. Nothing better than saving someone money and providing more coverage, which is what we strive for. Thank you for choosing us for you insurance needs!"
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Jill Leonard

September 5, 2025

5  out of  5
rating by Jill Leonard
"Excellent agent! Very attentive and knowledgable. ."
We responded:
"Thanks Jill, this means a lot coming from you! Appreciate you supporting our local agency and investment firm."
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Bruce Gracik

August 29, 2025

5  out of  5
rating by Bruce Gracik
"This team is special ! Saved me $$ and more personal service than most agents ! Trey and the team do really care, and prove it by following up quickly ! Highly recommend ! Thx Trey and Devin !"
We responded:
"Bruce, thank you so much for choosing our local insurance agency. We know you have so many options, and personal service is definitely what we shoot for. We appreciate you!"
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Cheryl Schuiteman

August 29, 2025

5  out of  5
rating by Cheryl Schuiteman
"Highly recommend and also want to mention that working with Trey makes it simple to make informed and quick decisions regarding our insurance needs . Appreciate him making the process easy and providing very competitive rates. Great communication and follow up as well ."
We responded:
"Cheryl, thank you so much for taking the time to share your great experience. Trey definitely does make things simple. Your trust in our local insurance agency means a lot!"
Profile photo of Shani Perry-Anstett

Shani Perry-Anstett

August 19, 2025

5  out of  5
rating by Shani Perry-Anstett
"Stephanie Dowland recommended changes and assisted me with improving my coverage while saving me money! Great overall experience with the whole State Farm team."
We responded:
"Shani, thanks so much for trusting us with your insurance needs. As a locally owned and operated agency, these reviews mean the world to us. Have a great week!"